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Clearing web browser cache

Solution If you're experiencing issues on our site, you may be able to resolve the matter by clearing your cache and cookies.

To find out how to clear the cache, click your browser:

Clear the cache for Internet Explorer 6 and 7

1. Click "Start" and select "Control Panel".
(Note: With Windows XP Classic View click the Windows "Start" button and select "Settings" and "Control Panel").
2. Open the "Internet Options" icon.
3. Click the "General" tab if it isn't selected already.
4. Click the "Delete" button.
5. Under the heading "Temporary Internet files," click "Delete Files".
6. Click "OK" to exit.

Clear the cache for Mozilla Firefox 2

1. Open Mozilla Firefox and click on the "Tools" menu.
2. Select "Options" then "Advanced". (top right)
3. Click the "Network" tab.
4. Under the "Cache" heading, click the "Clear Now" button.
5. Click "OK" to exit.

Clear the cache for Mozilla Firefox 1.x

1. Open Mozilla Firefox on the "Tools" menu.
2. Select "Options" then the "Privacy" icon.
3. Click "Clear" across from the Cache option.
4. Click "OK" to exit.

Clear the cache for Safari

1. From the Safari menu, click "Empty Cache".
2. When asked "Are you sure you want to empty the cache?", click "Empty".
3. Click "Done".
4. Reload the page.

 
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Article details
Article ID: 21
Category: TECHNICAL QUESTIONS
Date added: 2009-05-13 13:56:17
Views: 233
Rating (Votes): Article rated 5.0/5.0 (1)

 
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